Florists/Designers

Florists & Designers

For our wholesale customers.

WELCOME!

If you are a registered Florist or Event Designer, first LOGIN then ORDER HERE

REQUEST AN ACCOUNT

You can request to become a wholesale customer by signing up for an account. Then please email us your Name, Company, and Seller's Permit number at info@sevenstarsflowers.com. Then, taxes will be removed from your associated account and will have access to items in our wholesale store. This allows us to be sure that ONLY WHOLESALE CUSTOMERS can see pricing and order through this system. Thank you for your understanding!

WHOLESALE SETUP

To get set up with us and receive wholesale pricing, you will need to be a florist or event designer with a Seller's Permit. Once registered, we will provide access to our real time online ordering system. New inventory is added every week, typically on weekends. Note that prices and availability are subject to change due to the nature of the business.

The website store will show what is available in real time and orders are taken via purchasing on the website store ONLY. Although we may take orders via email or phone, the online store inventory is the most direct and quickest way to order what is in stock.

SEASONALITY

Our growing season is February/March to September/October. During the winter respite, we grow less so that the flower farm can focus on planning for the next Spring growing season.

FLOWER/FILLER/FOLIAGE AVAILABILITY

We post items that are available or will soon be available. Items may show up as "SOLD OUT", however new inventory is added daily and may be released. On each product page, add your e-mail to be notified when that item is available. You are also welcome to inquire with us about availability, or if you need more bunches of a specific item.

ORDER TIMELINE

Orders need to be in at least 24 hours prior to Wednesday 12 noon pickups to allow us time to plan and harvest our cut flowers. If you need the order at a specific time and date due to an event, please contact us so that we can coordinate pickup times.

PRE-ORDERS

For flowers more than 2 weeks in advance, contact us at info@sevenstarsflowers.com with a wish list of items you're looking for.

SPECIAL REQUESTS

If you have interesting and unique flowers that you MUST have that we do not provide - we welcome suggestions! We can work with you to bring new products on line. We're always growing and trialing new flowers, foliage, and greenery to bring to market. Contact us at info@sevenstarsflowers.com 6 months or more in advance with your ideas!

PICKUP POLICY

Pickups occur only on Wednesdays at 12 noon (unless other arrangements are made) at the Starbucks parking area in the Target Shopping Center. Enter 17135 Camino Del Sur, San Diego, CA 92127 in the Delivery/Shipping Address field at checkout. A $5 pickup convenience fee will be charged. Bring your own buckets with water and ensure that your vehicle can safely transport delicate flowers. It is not our responsibility once it leaves our hands!

SUBSTITUTIONS & REFUND POLICY

In the event we are unable to fill your order, we will reach out to you for substitution options or a refund.

If there is a problem with your order please take a photo and get in touch within 24 hours, we will do our best to address the problem. We may provide a replacement, issue a credit, or refund.

ORDER CANCELLATIONS & RESTOCKING FEE

If you need to cancel your order prior to delivery, send us an email with your order number. We will cancel your order and issue a refund minus a 15% restocking fee.

OUR RIGHTS

We believe in fair and equitable distribution of our flowers and your understanding of our seasonal availability is appreciated. We reserve the right at our sole discretion to refuse services, sales for any reason, or at any time temporarily suspend or deactivate your account.

I am not a florist or event designer, can I order wholesale flowers?

Only florists and event designers with a Seller's Permit are able to order wholesale flowers.

When do I need to order?

Orders have to be in 24 hours prior to allow time to plan and harvest our cut flowers for delivery. We may be able to deliver within the same day on a case-by-case basis. For event flowers 3 weeks or many months in advance, see the "Pre-Orders" section and contact us to discuss your needs.