Florists & Designers
For our wholesale customers.
Updates
WELCOME!
LOGIN AS A FLORIST OR EVENT DESIGNER if you already have an account
SEASONALITY
Our growing season is at its height from February/March to September/October. Florist newsletters are sent more frequently as inventory are at its peak during this time period. In October to January, newsletters are more intermittent and sent out only as inventory becomes available. During this winter respite, we grow less so that the flower farm can focus on planning for the next Spring growing season.
FLOWER/FILLER/FOLIAGE AVAILABILITY
The Season Production List will be sent after registration and with all the florist newsletters. For visual references, we recommend you look through the Dahlia Gallery, Chrysanthemums Gallery, Flower Gallery, and Fillers/Foliage Gallery to see what we grow and its general seasonal availability. In addition, our florist-only newsletter will contain information about upcoming and current availability.
For the most up-to-date inventory, sign in directly to our website. Only registered florists will have access to this inventory.
We do not post all of our inventory (a full year's worth), if we did then there would be 200+ items to scroll through. We post items that are available or will soon be available. Items may show up as "SOLD OUT", however new inventory is added daily and may be released. On each product page, add your e-mail to be notified when that item is available. You are also welcome to inquire with us about availability, or if you need more bunches of a specific item.
REQUEST AN ACCOUNT
You can request to become a wholesale customer by signing up for an account. When you login and make an account, we’ll get an alert stating someone has requested an account. You will get an approval email to let you know you’re setup in the system. If you don't receive this email within 24 hours of requesting an account, please email sales@sevenstarsflowers.com to check in.
This allows us to be sure that ONLY WHOLESALE CUSTOMERS can see pricing and order through this system. Thank you for your understanding!
WHOLESALE SETUP
To get set up with us and receive wholesale pricing, you will need to be a florist or event designer with a Seller's Permit. Once registered, we will provide access to our real time online ordering system. New inventory is added every week, typically on weekends. Note that prices and availability are subject to change due to the nature of the business. Our newsletter, season production list, and gallery will help you plan the use of our local, seasonal flowers in your future event work.
The website store will show what is available in real time and orders are taken via purchasing on the website store ONLY. Although we may take orders via email or phone, the online store inventory is the most direct and quickest way to order what is in stock. In addition, we send out newsletters when new products are available. This newsletter provides more details, colors, and pricing of flowers that will be available in the coming weeks.
ORDER TIMELINE
Orders need to be in at least 24 hours prior to delivery to allow us time to plan and harvest our cut flowers. To guarantee delivery of your order for the next day, please order before 6 p.m. Local deliveries are made between 9 a.m. - 6 p.m. daily.
At checkout, choose a 4 hour delivery window. The soonest we can deliver your order will be 24 hours later. For example, if you order at 10:30 a.m., the soonest 4 hour window you can choose is 11 a.m. - 3 p.m. If you need an order sooner than 24 hours from time of initial order, please call us to make a plan. If you need the order at a specific time due to an event, please contact us so that we can coordinate delivery times.
All deliveries will need to be made within 2 weeks of the order date as fresh flowers are harvested and can only be held for a pre-determined time.
PRE-ORDERS
For flowers more than 2 weeks in advance, contact us at sales@sevenstarsflowers.com with a wish list of items you're looking for. We will contact you 2 weeks out from your order date to finalize details and send an invoice. Indicate the:
- Buyer name & company
- Phone number & e-mail
- Date order is needed
- Delivery or pickup location
- Color palette
- Availability: We will send you the Season Production List and add you to our Florists Weekly Newsletter. You can also log into the florist site as well as view the gallery pages to get an idea of what's available and when.
- Wish List: Tell us about your wish list and approximate number of bunches of flowers, foliage, or greenery (ie 2 bunches trailing foliage, 2 bunches dark red flowers, 4 bunches blush dahlias, 2 bunches Ariadne butterfly ranunculus, etc). The more flexible you are - the higher the likelihood we can fill all of your requests! But you can be specific as well if you just have to have an exact item. We are always happy to assist with expert suggestions - we know our products well (how long they last, timing of when products are grown, etc).
- Substitutions: We accept requests for specific types of flowers but cannot guarantee that they will be available due to variations in the weather. We will do our best to accommodate specific requests but sometimes substitutions may be necessary. If we do not have the exact item you're looking for then indicate if you're okay with substitutions based on: flower type (same flower in similar color), color palette (same color but different flower), or no substitutions.
SPECIAL REQUESTS
If you have interesting and unique flowers that you MUST have that we do not provide - we welcome suggestions! We can work with you to bring new products on line. We're always growing and trialing new flowers, foliage, and greenery to bring to market. Contact us at sales@sevenstarsflowers.com 6 months or more in advance with your ideas!
PICKUP & DELIVERY POLICY
We provide pickup and delivery services within the San Diego County area.
Pickup
We want studio florists and businesses with a small budget to be successful and understand the costs of running a business. If you're a studio florist or business with a small budget, we can meet you at the Starbucks at the Target Shopping Center located in Del Sur in the 92127 zip code as a convenient place for drop-offs and pickups. Cost will be $11. Enter 17135 Camino Del Sur, San Diego, CA 92127 in the Delivery/Shipping Address field at checkout. You will need to choose a 4 hour window of delivery, but in the notes section enter the exact time and date for pickup and delivery at Starbucks in the Target Shopping Center. We will call or email you to verify the time for drop-off and pickup. Bring your own buckets with water and ensure that your vehicle can safely transport delicate flowers. It is not our responsibility once it leaves our hands!
Deliveries
Orders OVER $250 are delivered for free in the San Diego County area. Applies to florist and event designer orders only, excludes retail sales.
Orders UNDER $250 are charged per zip code:
Zone 1: $11
92127, 92128
Zone 2: $22
92014, 92064, 92067, 92126, 9212
Zone 3: $33
92025, 92026, 92029, 92069, 92075, 92078, 92091, 92111, 92121, 92122, 92123, 92124, 92130, 92131, 92145
Zone 4: $40
Outside of Zones 1-3, but still within San Diego County
If you are not sure about your delivery zone, please call us to get a quote at (858) 412-0955 or email sales@sevenstarsflowers.com
SUBSTITUTIONS & REFUND POLICY
In the event we are unable to fill your order, we will reach out to you for substitution options or a refund.
If there is a problem with your order please take a photo and get in touch within 24 hours, we will do our best to address the problem. We may provide a replacement, issue a credit, or refund.
ORDER CANCELLATIONS & RESTOCKING FEE
If you need to cancel your order prior to delivery, send us an email with your order number. We will cancel your order and issue a refund minus a 15% restocking fee.
OUR RIGHTS
We believe in fair and equitable distribution of our flowers and your understanding of our seasonal availability is appreciated. We reserve the right at our sole discretion to refuse services, sales for any reason, or at any time temporarily suspend or deactivate your account.
I am not a florist or event designer, can I order wholesale flowers?
Only florists and event designers with a Seller's Permit are able to order wholesale flowers. For our retail customers, we recommend the DIY Flower Buckets and Add-On Ingredients (flowers sold per stem) here.
When do I need to order?
Orders have to be in 24 hours prior to allow time to plan and harvest our cut flowers for delivery. We may be able to deliver within the same day on a case-by-case basis. Typically, your order will need to be delivered within 2 weeks or less. For event flowers 3 weeks or many months in advance, see the "Pre-Orders" section and contact us to discuss your needs.
How far in advance can I order?
We determine on a case-by-case basis the future availability of our flowers. Typically, you can order 2 weeks or less in advance. For longer than 2 weeks outs, please email us.
How will I know what you have available?
The website store shows what is available in real time and orders are taken on a first-come first-serve basis to allow equitable distribution of flowers in demand. Also, our florist newsletters provides more details, colors, and pricing of flowers that will be available.
When is the best time to order with the most available stock?
We release availability typically on weekends.